GDPR Compliant

Privacy Commitment Statement

Your trust is crucial. We are transparent in how your information is used and protected.

This Privacy Policy was updated on December 7, 2025.

Information We Collect

We collect personal details you provide when using our website or contacting support. Data may include name, contact details, inquiry topics, and related correspondence for service delivery.

  • User-provided contact details
  • Service questions and feedback
  • Appointment or participation requests
  • Correspondence records
  • Technical usage information

Technical data such as IP address, browser, and usage patterns may be automatically collected. This helps us enhance security and improve functionality for all users.

How We Use Your Data

Your information is used for communication, responding to your requests, managing services, and fulfilling legal requirements under Australian law and international data regulations.

We do not sell personal data. Data is used only as required for service delivery, website operations, and meeting compliance obligations.

Your Rights and Choices

You may access, update, or request deletion of your data. Contact us to exercise these rights and we will respond as required by Australian privacy law.

Right of Access

Request a copy of your personal information.

Rectification

Correct inaccurate or outdated details.

Erasure

Request removal of information, where applicable.

Portability

Obtain a copy in a standard format.

How Information Is Shared

We may share information with trusted technology and support partners solely to deliver services or when required by law.

No details are shared for advertising or third-party sales. All providers must meet privacy and data security standards.

Data Security Measures

Your information is protected using industry-standard security. We regularly review protocols and restrict data access to trusted team members.

While we take robust precautions, no online process is fully immune from breaches or unauthorised access. We respond promptly to any potential data incident.

Contact for Privacy Matters

For privacy concerns, reach out to Zyloraphex using these details:
Address: 34 Welshpool Road, Welshpool, WA 6106 Australia
Phone: +61751237445
Email: content@zyloraphex.com